Pre-Requisites

To become a Telecom wholesale customer you'll need:

Billing

You need to have the ability to bill your end-users.  We will provide a monthly file detailing your Telecom Wholesale costs.  Your billing system can use this information to invoice your end-users.

Customer support

A call centre with capacity to meet your end-users' needs for service and the ability to manage basic faults.

Trading history and payment security

A completed credit application, credit evaluation and a form of payment security.

Contractual arrangements

A Wholesale Services Agreement, Operations Manual and Service Level Agreement which will together underpin your relationship with us.  Different contractual arrangements apply for interconnect services.

Interconnect Agreement - August 2012

Operations Manual (pdf, 408kB)