To become a Telecom wholesale customer you'll need:
You need to have the ability to bill your end-users. We will provide a monthly file detailing your Telecom Wholesale costs. Your billing system can use this information to invoice your end-users.
A call centre with capacity to meet your end-users' needs for service and the ability to manage basic faults.
Trading history and payment security
A completed credit application, credit evaluation and a form of payment security.
Credit Account Application Form (doc, 54kB)
A Wholesale Services Agreement, Operations Manual and Service Level Agreement which will together underpin your relationship with us. Different contractual arrangements apply for interconnect services.
Wholesale Services Agreement (pdf, 805kB)
Telecom Wholesale Operations Manual December 2011 (pdf, 7.3MB)
Operations Manual (pdf, 408kB)
Service Level Agreement (pdf, 286kB)