Please feel free to contact us if you have any questions about Telecom Wholesale or about becoming a customer.  We will ensure you get a prompt reply from the best person to address your enquiry.

Contact List
Incident query	0800 255 999 (+64-9-352-2289)	Option 1
Provisioning query	0800 255 999 (+64-9-352-2289)	Option 2
Billing query	billing_wholesale@telecom.co.nz
Wholesale Services query	wholesalesupport@telecom.co.nz
Wholesale Sales query	wholesalesquery@telecom.co.nz

If you are a residential or business customer, queries regarding your service should be made directly to your telecommunications service provider, which is the company that sends you your bill.

Office Addresses

Auckland Office

Telecom Place
167 Victoria Street West
Auckland

Private Bag 92028

Fax number: 0800 228 855

Wellington Office

Telecom Central, Lvl 9 
42-52 Willis St
Wellington